FCA fines Volkswagen Finance £5.4m over treatment of customers in financial difficulty
The FCA has fined Volkswagen Financial Services (UK) Limited (Volkswagen Finance) £5,397,600 for failing to treat its customers in financial difficulty fairly. Volkswagen Finance has agreed to pay over £21.5m in redress to around 110,000 customers who may have suffered harm because of its failings. Between 1 January 2017 and 31 July 2023, Volkswagen Finance …
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